Custom customer journeys — UK & Australia

Custom customer journeys, built around your business.

One bespoke platform that moves people from first finding you, to becoming a lead, to staying a loyal client. Search, lead capture and client success — built into a single journey and run for you.

UK & AUSTRALIA AFFORDABLE MONTHLY PRICING CANCEL ANYTIME
01 · Found

Search stopped being ten blue links.

Your buyers ask AI assistants and answer boxes now. We optimise for all three layers so you show up wherever the question gets asked — not just where it used to.

SEO

Search Engine Optimization

The classic ranking layer

Technical health, on-page content and authority that earn rankings in Google & Bing. The foundation everything else stands on.

AEO

Answer Engine Optimization

Featured snippets & voice

Structuring content to win answer boxes, “people also ask” and voice results — so you’re the answer, not just a result.

GEO

Generative Engine Optimization

Cited inside the AI

Getting your brand recommended inside ChatGPT, Perplexity, Gemini and Google AI Overviews — the fastest-growing way buyers discover providers.

Choose your tier

Silver, Gold & Platinum

The complete custom journey is Platinum — the full build, run end to end. Silver and Gold are ways in: start by getting found, add lead capture, then grow into the whole thing. Every tier carries everything below it, billed monthly.

Silver

Get found
Covers — Found
£X/mo
PLACEHOLDERbilled monthly · also in AUD
Get started
What’s included
  • SEO — technical & on-page optimisation for Google & Bing
  • AEO — featured snippets, voice & answer-box targeting
  • GEO — citations inside ChatGPT, Perplexity, Gemini & AI Overviews
  • Keyword & competitor research
  • Monthly performance report
  • Rank & AI-mention trend watching

Gold

Most chosen
Get found + capture
Covers — Found → Capture
£XX/mo
PLACEHOLDERbilled monthly · also in AUD
Get started
✓ Everything in Silver, plus —
  • Basic CRM — contacts, pipeline & deal stages
  • Smart lead-capture form embedded on your site
  • Lead-to-SEO attribution — see the exact keyword, channel or AI engine behind every lead
  • Clay Outbound ProfessionalNEW — enriched prospect lists + automated, personalised email sequences
  • Google Maps lead scrapingNEW — targeted local & corporate lists piped into your CRM
  • Email alerts & basic lead automation

Platinum

Flagship
The full custom journey
Covers — Found → Capture → Keep
£XXX/mo
PLACEHOLDERbilled monthly · also in AUD
Get started
✓ Everything in Gold, plus —
  • Full customer-success journey — onboarding workflows & lifecycle stages
  • Automated follow-ups & touchpoints
  • Client health scoring + retention & upsell tracking
  • Clay Outbound Professional — scaled, multi-step, multi-channel campaigns
  • Priority Google Maps scraping — larger corporate pulls, refreshed monthly
  • Dedicated success manager + priority support & QBRs

All prices are placeholders for this proof of concept — final pricing set before launch.

Side by side

Exactly what each tier carries

Capability SilverFOUND Gold+ CAPTURE Platinum+ KEEP
01 — Search visibility
SEO (technical + on-page)
AEO — answer-box & voice
GEO — AI-engine citations
Monthly reporting & trend watching
02 — Capture & outbound
Basic CRM (contacts & pipeline)
Smart lead-capture form
Lead-to-SEO attribution
Clay Outbound ProfessionalScaled
Google Maps lead scrapingPriority
03 — Client success
Customer-success journey & onboarding
Health scoring & upsell tracking
Dedicated success manager + QBRs
SupportStandardPriorityPriority + SM
Our work · Custom journeys

Custom journeys we’ve built and run.

This is the flagship product up close — bespoke platforms we designed, built and now operate end to end, covering the whole journey from first enquiry to loyal client. Both are Platinum.

Platinum · Full journeyE-commerce · Retail & wholesale

Surreal Succulents

surrealsucculents.co.uk →

A succulent & plant brand selling online, at markets and wholesale. Platinum here means we own the entire back-of-house operation — the systems that turn orders into fulfilled, labelled, merchandised product at scale.

  • Custom Shopify warehouse app — order picking, sticky-label printing and “Mystery Bundle” fulfilment that writes picks back to the order and auto-deducts stock
  • Plant & label management — central catalogue, CSV import/export, AI-generated descriptions and an AI label-template designer
  • Voice-to-text plant naming and batch label printing for speed on the warehouse floor
  • Connected channels — live Shopify product search plus Zettle POS sync so online and in-person stock stay aligned
  • Plain-English release notes surfaced directly on customer invoices
ShopifyLaravel / InertiaZettle POSAI descriptionsLabel automation
Platinum · Full journeyPhotography · Service business

Lowen Media — Amy Michael Photography

lowenmedia.co.uk →

A Penzance-based photography studio. The textbook full journey — Platinum here runs the entire client lifecycle, from first enquiry through delivered gallery to repeat booking, on one platform we built and operate.

  • Online booking with automatic Google Calendar sync — no double-bookings, no manual diary
  • Private, secure client galleries with S3-backed image delivery
  • Stripe payments — checkout, deposits and refunds handled automatically
  • Lifecycle email automation across the whole booking journey
  • Built-in AI assistant that answers enquiries and helps book sessions
  • Editorial blog + SEO-ready content site to keep driving organic enquiries
Next.jsStripeGoogle CalendarS3 galleriesAI assistant
À la carte

Power-ups for any tier

Bolt these onto any package the moment a client needs more.

+ 01

Content writing

SEO/AEO-optimised articles & landing pages, written and published monthly.

+ 02

Paid ads management

Google & Meta campaigns managed alongside your organic strategy.

+ 03

Advanced reporting

Custom dashboards, weekly cadence and live KPI access for stakeholders.

+ 04

Extra Maps territories

More cities or industries scraped and enriched for broader coverage.

+ 05

Expanded Clay campaigns

Higher send volume, more sequences and multi-channel outreach.

+ 06

Reputation management

Review generation & monitoring across Google, industry sites and socials.

Questions

Good things to ask first

What’s the difference between SEO, AEO and GEO?

SEO earns you rankings in traditional search. AEO optimises for answer boxes, voice and featured snippets. GEO gets your brand cited inside AI assistants like ChatGPT and Perplexity. We run all three together because that’s where your customers actually look now.

How does the lead form link back to my SEO?

Every submission is tagged with its source — keyword, channel or AI engine — and written straight into your CRM. You finally see which marketing effort produced each real lead, not just traffic.

What is Clay Outbound Professional?

Clay builds and enriches targeted prospect lists — firmographics, contact data, intent signals — and powers automated, personalised email sequences. Included in Gold and scaled up in Platinum for corporate lead generation.

Where do the Google Maps leads come from?

We pull and enrich business listings by location and industry — ideal for local and corporate B2B — then pipe them straight into your CRM and outreach.

Can I move up a tier later?

Yes. Each tier carries everything below it, so upgrading just switches on the next set of features — no migration, no lost data.

Do you work outside the UK?

We work with businesses across the UK and Australia, and bill in GBP or AUD. Everything is delivered remotely on a simple monthly plan.

Not sure which package fits?

Book a free 20-minute strategy call. We’ll map your goals to the right tier — and show you where you’re invisible to AI search today.